Hello, friends! Thank you so much for the support you’ve shown us over this year. It's been an absolute rollercoaster and you've been with us through every twist and turn. We appreciate this community so much! As things are constantly changing, we’ve noticed some common questions about HOW TO GET BOOKS FROM US, and we wanted to give you a space with the answers :) Check out the FAQs below! (If the answer you need isn’t there, feel free to send us an email: firstname.lastname@example.org)
Q: Can I come into the store to browse?
A: We are now able to allow walk-in browsing, with a 7 person max. Our current WALK-IN HOURS: Tuesdays- Saturdays 12 - 6PM and Sunday 12 - 4PM.
Due to the 7 person max, you may have to wait if you just walk by, so we highly recommend booking yourself an appointment for guaranteed shopping. Book yourself a book browse here: https://papercutsbookbrowse.as.me
We also still offer curbside pickup and shipping :)
Q: What are the curbside pick-up hours?
A: Currently, our curbside pick-up hours are Tuesdays - Saturdays 12-6PM and Sundays 12 - 4PM.
Q: Are you doing curbside pick-up for special orders?
A: Yes! Place your order on our website, call or text us at 617-522-3404, or email us at email@example.com. Please note that your books may take longer to arrive than usual due to the global pandemic. Many books are shipping within 1-2 weeks, but some will take longer. Please be patient with us.
Q: Can I get audiobooks and/or e-books from your Bookshop.org site?
A: YES! Our audiobook and e-book partners have connected with Bookshop, so now you can get audiobooks and e-books straight to your device, and physical books straight to your home :) Just look up the title and select the format you’d prefer at https://bookshop.org/shop/papercuts Shop audiobooks directly at libro.fm/papercutsjp
Q: Can I apply Papercuts gift cards to online purchases?
A: Yes! Just select "pay in store" as a form of tender and we'll honor your gift certificate when you pick up your order. Beginning 12/20/2020 we now offer Digital Gift Ceriticates for purchase on our new website. YAY! Papercuts Digital Gift Certificate | PAPERCUTS BOOKSHOP (papercutsjp.com)
~ Thanks again for supporting our indie bookstore, especially at this time! Please note all sales are final during the pandemic.
We appreciate each and every one of you :) - With love, The Papercuts Team ~